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Your record

Your record

In order to log in to Your record you need your library card number and a PIN code. You can ask for a PIN code in any Helmet library.

The PIN code consists of four numbers. You need the same PIN code when using the self-check lending machine.

In Your record, you can

  • browse and renew your loans
  • make reservations
  • browse and modify your reservations
  • save your searches
  • change your PIN code, telephone numbers, address and email
  • choose your favourite hold pickup location
  • choose to receive reservation notices and the first overdue reminders by mail or email (if you choose email, you will also receive the due date reminders)
  • save your own reading history and browse or modify it

NB. You can log in through the link Login on the front page or through reservations. Please do not forget to log out.

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Forgot your PIN?

If you have forgotten your PIN code, you can get a new one if a valid email address has been saved in the customer register. Click Login. On the following page there is a link Forgot your PIN? Click the link, type your library card number and click Submit. You will receive an email with the instructions for changing your PIN code.

If your valid email address has not been saved in the customer register, please visit any Helmet library and present your ID card to get a new PIN code.

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Renewing loans

Log in to Your record. You can renew all your loans at once, or only the ones you choose.

You are not allowed to renew a single item more than five times.

You are not allowed to renew requested items.

You are not allowed to renew your loans in case you have 30 € or more of outstanding fees.

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Reserving library items

You are not allowed to have more than 50 reservations at a time.

You are not allowed to make reservations if you have 30 € or more of outstanding fees.

Your reservation will focus on all collections in Helmet libraries.

The first available book, CD, DVD etc. will be picked out for you.

You will receive a notice by mail or e-mail when the requested item can be collected from the chosen library. In Modify personal information, you can choose the medium you want to be informed in. The library holds the reserved items for 6 working days for you to collect. You can check the last pickup date in Your record. If you have chosen the mobile library as the pickup location, your reservation will be available for you twice at your chosen stop.

You can also check the current status of the reserved items in Your Record.

  • You can collect reserved items when their status is Ready. Must pick up by.
  • When the status of your reservation is IN TRANSIT, the item is being transported from one library to another.
  • When the status of your reservation is ON SHELF, the item is not yet ready for you to collect.
  • If your reservation stands in the queue you can see your place in the queue in the status field.

You can reserve library items in the following ways:

  1. You can make reservations via the Internet at www.helmet.fi
    • You can reserve a single title via the button Request at a reference listing or in the full record of a title
    • You can choose several titles from reference listings via the buttons Add Marked to Bag and Add all on Page and reserve them all at a time. Click the button View bag and then the button Request from basket.
  2. Staff can make your reservations for you in the library or on the phone. Your library card or its number is needed.
  3. You can call a library and reserve items on shelf. If you reserve items by telephone, these will not be sent to another library but you have to go and collect them from the library you call.

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Reserving magazines

You cannot choose the issue of a magazine to be requested before you have given all other information needed, e.g.:

Search the full record of a given magazine and click either Request or Add to Bag. Enter your library card number and pin code, choose the pickup library and click Submit. Now you will see a list of the issues of the chosen magazine. Tick the issue you want and click Request selected item.

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Modifying, freezing and cancelling requests

Log in to Your record and click the link X requests.

If you want to change the hold pickup location, choose the new pickup location from the dropdown menu and click Update list. You will have this question: "The following hold(s) will be cancelled or updated, would you like to proceed?" Answer "Yes". (NB. Do NOT tick the box on either side of the request!) You cannot change the pickup location if the status of your request is "In transit" or "Ready. Must pick up by..."

If you want to cancel one or several holds, tick the box on the left side of the chosen requests and click Update list. You will have this question: "The following hold(s) will be cancelled or updated, would you like to proceed?" Answer "Yes".

If you have chosen a Not needed after date, you cannot modify it. Library staff can modify it for you if needed. You do not have to choose a Not needed after date. If you do not, the system will automatically set the date in two years’ time.

If you do not want to receive your requests during a certain period, e.g. while you are on vacation, you can freeze your requests. Tick the box Freeze on the right side of the request and click Update list. You will have this question: "The following hold(s) will be cancelled or updated, would you like to proceed?" Answer "Yes".

To unfreeze the requests, take the tick off of the Freeze box, click Update list and answer "Yes".

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Helmet SMS: Hold pickup notice and due date reminder

You can receive the pickup notices of your reservations and the reminders of approaching due dates as text messages to your mobile phone. You cannot subscribe to either type of notices separately. This service is available through DNA, Elisa, Saunalahti and Sonera subscriber connections.

Activating the service

To use the service, you need your own email address, your Helmet library card and PIN code. If you do not have the PIN code yet, you will get it from any Helmet library by showing your library card and ID.

  1. Enter your email address into Your record at www.helmet.fi. Go to Helmet Catalogue at www.helmet.fi > Your record > Modify Personal Information and check that your email address is correct. Choose the alternative I would like to receive my notices from the library by email. Save the information by clicking Submit.
  2. Subscribe to the service through your mobile phone. Send message HELMET Librarycardnumber PIN code to number 16579. Sending the message costs you 0,25 e. Type the library card number without space characters. E.g. HELMET 20000001234567 2205.
  3. Confirm the subscription. Follow the instructions you will receive by email and SMS.

Using the service

When your reservation is ready for pickup, you will receive a notice to your mobile phone and to your email address on the following morning (Monday to Friday). You will receice a reminder of an approaching due date two days before to your mobile phone and to your email. Every text message you receive will cost you 0,25 e.

If your email address, operator or phone number is changed, please renew your registration.

Closing the service

Send message HELMET SULJE to number 16579. The closing message is free of charge.

Cost of service

The message to activate the service costs you 0,25 e. Every pickup notice you receive by SMS costs you 0,25 e. The message to close the service is free of charge. Your mobile phone operator will add the charge to your telephone bill. Text messages will be charged for both children’s and adults’ material.

Additional information

For advice, please contact your own library. You will find the contact information on the homepages of the Helmet libraries.

Technical implementation of the service by Tieto Finland Oy and Portalify Oy.

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My reading history

The library system does not automatically save your reading history. You can start and stop saving your reading history any time. Your reading history cannot be browsed or modified by other customers or library staff.

Log in to Your record. Click the link My Reading History to start or stop saving your loans. You can also remove chosen loans from your reading history or empty your reading history.

Only the loans you make after starting to save your reading history will be saved.

If you want to print out your reading history or send it to your email, click Export / Print reading history. Type your email address and click Submit, or choose Screen and use the browser’s Print function.

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My lists

You can save titles in My Lists. Log in to Your Record. Search the titles you want and add them to the bag. Click View bag. Open the dropdown-menu [Select a list], choose a suitable list and click Add marked to My Lists. If you choose Create a new list, give the list a name and a description, and click Submit.

You can also save titles into your lists directly from result lists. Tick the box(es) on the left-hand side of the screen, choose a suitable list from the dropdown-menu and click Add marked to My Lists.

To view your lists, log in to Your record and click My Lists. To open a list, click the name of the list you want.

If you want to print out your list or send it to your email, click Export List. Type your email address and click Submit, or choose Screen and use the browser’s Print function.

To remove from the list the titles already in your reading history, click the respective button.

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Saving searches

Log into Your record and make a search. Above the result list you will see a button Save.

You can use your saved searches e.g. to find again the titles you are looking for, or to check if there is something new about a given subject.

You can subscribe to news concerning your Saved searches. Tick the box Mark for Email on the left side of the saved search and click Update list. You will be sent email once a week on Tuesdays, if there are new matching titles coming to the collection.

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Changing your contact information

Log into Your record and click Modify personal information. Make the changes and click SUBMIT.

NB. You cannot change your name via the web service. Please visit any Helmet library and present an ID card with your new name (or an ID card with your old name plus a certificate of changing your name). You will get a new library card free of charge.

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Saving a favourite hold pickup location

Log in to Your record and click Modify personal information. Choose the library from the dropdown menu and click SUBMIT.

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Choosing the way to receive your notices from the library

Log in to Your record and click Modify personal information. Tick one of the following alternatives: I would like to receive my notices from the library by Postal mail / Email. Click SUBMIT.

If you choose postal mail, you will receive hold notices and first overdue reminders per post. If you choose email, you will receive hold notices, due date reminders and first overdue reminders per email.

The potential second due date reminders are always sent by postal mail.

If you do not receive library notices to your email, please check in Your record that you have chosen email as the notification method and that your email address is correct. Also make sure that your mailbox is not full and that your spam filter does not prevent library notices.

Library notices will come from the addresses helmet@hel.fi or iii@haku.helmet.fi. Allow notices from these addresses.

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Bag

Use the bag to collect library materials and request several items at one time, to make lists of library materials and print the lists or send them to your email, or to save titles in My lists.

You can use the bag either when you are logged in or when you are not. If you want to make reservations or save titles in My lists, log in first to Your record. If you want to print or send lists, you need not log in.

Request via bag

Log in to Your record. Use the buttons Add to bag or Add all on page to choose the items you want from one or several hit lists. Click the button View bag and then click Request from basket. Choose the pickup location from the dropdown menu. If you only want to request some of the items in the bag, choose the titles you want by ticking the boxes on the left side of the respective titles and click Request selected. If you want to request all items in the bag, click Request all.

Printing a hit list or sending it to your email from the bag

Use the buttons Add to bag or Add all on page to choose the items you want from one or several hit lists. Click the button View bag and then click Export/print from basket. If you want to send the list to your email, type your email address in the respective field and click Submit. If you want to print the list, choose the alternative Screen and click Submit. Use then the browser’s printing function.

Emptying the bag

You can always empty the bag by clicking the button Remove all from bag. If you are logged in to Your record when using the bag, the bag will automatically be emptied when you log out. If you are not logged in to Your record when using the bag, the bag will automatically be emptied in 30 minutes.

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Search tips

Keyword Search

You can begin a free keyword search either from the search field on the front page (choose Keyword from the dropdown menu) or by clicking Advanced search on the first page.

The keyword search finds the given words in every accessible part of the data base except for ISBN and classification numbers. You can use any search word or part of word. (Truncation: see instructions below.)

Examples:

You can type several keywords one after another. The program searches for titles in whose bibliographic records all the given words appear. NB. All subject terms in Helmet database are in Finnish or in Swedish.

Examples:

If you want to search for a phrase (words in a particular consecutive order), type it in inverted commas (" ").

Truncation in Keyword Search

You can truncate keywords in order to enhance your search. By truncating the keywords, references with inflected forms of words and different endings will be included in your search result.

When truncating, use an asterisk (*). The asterisks will replace any number of characters from the end of the word. For example, the keyword commun* will search for communal, commune, communicant, communicate, communicating, communication, communicative, communion, communiqué, communism, communist, community etc.

You can also truncate a word in the middle, e.g. condol*a.

You cannot truncate a word from the beginning.

You may use a question mark (?) to replace a single character anywhere within a word.

Keyword operators

You can link keywords with the Boolean operators AND, OR and AND NOT.

You do not have to type the operator AND. It is automatically added between the search terms.

Examples:

Use the operator OR in order to find references with at least one of the given keywords. OR widens the search.

Use the operator AND NOT in order to find references with the first keyword but without the second one. AND NOT narrows the search.

You can combine several operators in one and the same search. Define your search phrase with brackets. The phrase within the brackets will be searched for first. If you do not use brackets, the operators function in the following order: 1) And not 2) And 3) Or.

Prefixes

Use prefixes to specify your search.

  • a: (author)
  • t: (title)
  • s: (subject, subject term)
  • n: (notes, notices, publishers)

Examples:

  • a:tolkien (searches for any author called Tolkien)
  • t:tolkien (searches for titles with the word tolkien)
  • s:tolkien (searches for works which deal with the author Tolkien)
  • n:Bantam (searches for works published by Bantam Books)

Limiting and arranging the Keyword Search

You can limit the Keyword Search in advance according to material type, language, library and year of publication. Choose first Advanced search.

The search results are sorted according to relevance. You can sort them afterwards in alphabetical order or according to the publication year

Limiters without keywords

You can replace the keyword(s) by using only the truncation mark * combined with one or more limiters (material type, language, year of publication, library). This way you will find all material of any particular kind.

Examples:

  • all board games in English in Pasila library
  • all Chinese magazines
  • all Russian CDs in Kauniainen library
  • all BDs

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Browse Search (search according to title, author, subject, ISBN/ISSN or classification number)

Browse Search focuses on indexes in the database. You can browse these indexes by choosing an index from the left dropdown menu on the first page and typing a search term or the beginning of a search term. In Browse Search, truncation is automatic.

The indexes are:

  • Title

Examples:

  • merchant of venice
  • political institutions in eu
  • jaws
  • konsertot viulu ork op47 d-molli
  • Author

Examples:

  • shakespeare william
  • aristoteles
  • beatles
  • helsingin kaupunki sosiaalivirasto
  • Subject

Examples:

  • hirmuliskot
  • reggae
  • avslappning
  • pariisi
  • shakespeare william

NB. The Helmet subject index only recognizes Finnish and Swedish subject terms. You can find the Finnish and Swedish subject terms in the thesauri YSA, Allärs, Kaunokki, Bella, Musa, Cilla.

  • ISBN/ISSN

Examples:

  • 9172632275
  • 0357-8402
  • 951-768
  • virgincd
  • Espoo class

Examples:

  • 59.31
  • 8.674
  • Helsinki class

Examples:

  • 597.92
  • 9.21
  • Kauniainen class

Examples:

  • 78.8915
  • 8.8
  • Vantaa class

Examples:

  • 37.4
  • 7.2

Limiting a Browse Search and listing the references

You can limit a Browse Search afterwards. Click the button Limit/Sort search and choose one or more limiters:

  • year of publication
  • material type (book, map, CD, board game etc.)
  • language
  • library (children's departments appear as separate libraries)
  • a word in the title
  • a word in the author's name
  • a subject term

You can choose one or more limiters in the dropdown menus for material type, language and library. Use the Control button when choosing more than one limiter per menu. The search results are presented in alphabetical order. You can sort your search results according to the year of publication beginning from the most recent reference.

Scopes

You can focus your search to the Entire Collection or to a separate scope in the dropdown menu. The scopes are

Scopes

You can focus your search to the Entire Collection or to a separate scope in the dropdown menu.

The scopes are

  • Fiction (books from all classes of fiction, cartoons excluded)
  • Non-fiction (books from all classes of non-fiction, cartoons excluded)
  • Music (musical recordings, sheet music, music books, music videos and music DVDs)
  • Film (films and TV series as DVDs and BDs)
  • Cartoons (cartoon books and magazines)
  • Journals, e-journals
  • E-books
  • E-audio books
  • E-videos
  • E-materials
  • Audio books
  • Languages, language courses (all material from language classes)
  • Adults’ collection (all material in adults’ departments)
  • Children’s collection (all material in children's and juvenile departments)
  • Stack (all material from books stacks and music stacks)
  • Espoo (all material in Espoo City Library)
  • Helsinki (all material in Helsinki City Library)
  • Kauniainen (all material in Kauniainen City Library)
  • Vantaa (all material in Vantaa City Library)
  • Coming soon

Use scopes with caution in order not to leave out relevant material.

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Thesauri and classification systems

The subject search only recognizes subject terms in Finnish or Swedish. You can find the Finnish and Swedish subject terms in the thesauri YSA — Yleinen suomalainen asiasanasto, Allärs — Allmän tesaurus på svenska, Kaunokki, Bella, MUSA — Musiikin asiasanasto and CILLA — Specialtesaurus för musik.

If you wish to search with a classification number, choose Espoo, Helsinki, Kauniainen or Vantaa class from the dropdown menu. Use Helsinki City Library Classification System for Helsinki class and Finnish Public Libraries Classification System for Espoo, Kauniainen and Vantaa class.

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Is the book available?

If there is a due date in the status field, the item is borrowed even if the due date is over.

If the status is On holdshelf, the item is reserved.

If the status is Offline, the item is not yet in the library collection.

If the status of an item belonging to the mobile library collection is On shelf, the item may be either in the mobile library centre or in one of the mobile library units. Please check the availability from the staff.

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Printing your search results or sending them via e-mail

Click Add All On Page or choose titles one by one by clicking Add Marked To Bag. Click View Bag and then choose between

  • Export/Print from basket
  • Request from basket

To send the chosen references to your email, click Export/Print from basket, type your email address and click SUBMIT. If you want to print the references on paper, choose the alternative Screen, click SUBMIT and use the web browser's Print button. You can save references from several different searches and combine them in the same list.

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Other instructions

Technical tips

You can use Helmet Web Library via modern web standardized browsers that have a 256-bit encryption:

  • Internet Explorer
  • Firefox
  • Chrome
  • Safari

It is advisable to use the latest browser versions published.

If you cannot open Your Record or make reservations or renew your loans, or if you have other problems in using the service, please check that your browser meets the requirements mentioned above and that your Internet Options are as follows:

Check the encryption level

A protected connection is needed in order to safeguard your personal information. The encryption level must be 256-bit.

Allow cookies

In order to manage Your Record (make reservations, renew loans etc.), your browser needs to allow cookies from the pages (luettelo.helmet.fi, haku.helmet.fi, www.helmet.fi).

Remove temporary files and cookies

To make sure that your browser automatically checks if there are updated versions of the saved pages, please remove all temporary files and cookies.

Allow Javascript

Javascript is used in certain functionalities of Helmet Web Library.

Allow pop-up windows

If you have prevented the use of pop-up windows, please allow them from the pages (luettelo.helmet.fi, haku.helmet.fi, www.helmet.fi).

Basic information about Helmet Web Library:

  • 256-bit SSL encryption is used.
  • Standardized tcp gates are used in http and SSL transmission.
  • Certificate granted by: Thawte SSL CA. The certificate has been granted for the Your Record functionalities.

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Транскрипция (написание) русских букв в библиотеках системы Helmet

Русская буква Соответсвует финская буква
А, а Александр A, a Aleksandr
Б, б Бунин B, b Bunin
В, в Ванников V, v Vannikov
Г, г Гагарин G, g Gagarin
Д, д Данилов D, d Danilov
Е, e Петров E, e после согласной
Petrov
  Алексеев
Беляев
Григорьев
Екатерина
Je, je в начале слова,
после гласной,
после ь или ъ знаков
Aleksejev
Beljajev
Grigorjev
Jekaterina
Ë, ë Потёмкин Jo, jo Potjomkin
O, o Горбачёв O, o после букв
ж, ч, ш, щ
Gorbatsov
Ж, ж Жираф
Жириновский
Ž, ž (верхний значок
—писать не нужно)
Ziraf
Zirinovski
З, з Зеленин Z, z Zelenin
И, и Иванов I, i Ivanov
  Ильич j в слове, после ь знака Iljits
Й, й Николай i Nikolai
  Йошкар-Ола
Новороссийск
J, j в начале слова
или в слове после буквы и
Joskar-Ola
Novorossijsk
  Достоевский буква Й пропускается 
в конце слова после буквы И
Dostojevski
К, к Кривенко K, k Krivenko
Л, л Лариса L, l Larisa
М, м Марина M, m Marina
Н, н Никитин N, n Nikitin
О, о Олег O,o Oleg
П, п Павлов P, p Pavlov
Р, р Роман R, r Roman
С, с Симонов S, s Simonov
Т, т Тургенев T, t Turgenev
У, у Успенский U, u Uspenski
Ф, ф Филиппов F, f Filippov
Х, х Хренов H, h Hrenov
Ц, ц Царёв Ts, ts Tsarjov
Ч, ч Чехов Tš, tš (верхний значок
—писать не нужно)
Tsehov
Ш, ш Шукшин Š, š (верхний значок
—писать не нужно)
Suksin
Щ, щ Щедрин Štš, štš (верхний значок
—писать не нужно)
Stsedrin
ъ Подъездкин пропускается (не пишется)  Podjezdkin
ы Латышев y Latysev
ь Хорьков пропускается (не пишется)  Horkov
Э, э Элла E, e Ella
Ю, ю Юрий Ju, ju Juri
Я, я Яковлев Ja, ja Jakovlev

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